Chemlali Extra Virgin Olive Oil

Due to the nature of our products, all sales are final. Because our items are food products, we are unable to accept returns or exchanges on opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review the issue and make it right.

To help us resolve your request quickly, please include:

• Your order number

• A description of the issue

• Clear photos of the damaged or incorrect item and packaging

Once your claim is reviewed and approved, we will offer a replacement or refund, depending on the situation.

Requests submitted after 48 hours of delivery may not be eligible for a refund or replacement.

If you have any questions, please contact us before placing your order.

We ship olive oil year-round and take extra care during warmer months to protect your order.

Orders are processed within 1–5 business days. Shipping times vary by location and are shown at checkout.

Free shipping is available on orders over $75.

Olive oil is heat-sensitive — please bring packages inside promptly after delivery. Brief warmth does not affect quality unless exposure is extreme or prolonged.

Local pickup is available at select farmers markets. Choose Local Pickup at checkout and we’ll coordinate by email.